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Northern Star

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The Student News Site of Northern Illinois University

Northern Star

The Student News Site of Northern Illinois University

Northern Star

Automated messages make for holes in walls

By Daniel Martynowicz | January 23, 2012

I would consider myself a patient man. I can wait for hours at the DMV, listen to crying babies on an airplane, and watch The Notebook.However, if I have to navigate through one more automated customer service representative, I'm going to lose my mind....