Tenant complaints low
August 27, 1991
According to landlords in student-populated apartments, the number of complaints from their new tenants have been low so far this year.
Common problems, such as electrical, parking, or physical damage, are common complaints at the beginning of the school year for many landlords. Although these problems are usually fixed quickly, they can keep a landlord pretty busy.
Most of the complaints this year dealt with a new parking policy, said Robert Arrington, company manager at Colonial Townhouses, 1010 W. Lincoln Hwy. Starting Friday night, tenants without parking stickers were being towed.
“Historically, most of the complaints from tenants come in starting the first day of move-in until about the Monday after the Labor Day holiday,” Arrington said.
“Many of the students here go home for the Labor Day holiday, and when their parents bring them back up, they sometimes find problems with the apartments that their kids didn’t notice,” Arrington said.
Rick Monas, of DeKalb County Building Services, said he only has had one complaint so far. Monas, however, said he notices that the number of complaints pick up during the early spring.
“All in all, it has been a very standard year regarding complaints from tenants,” said Brad Rubck of Stadium View Apartments.