Survey indicates students content with bus service
March 30, 1988
Most students who use the Huskie Bus Line are satisified with the services, a Student Association Mass Transit Board bus survey revealed.
Graduate Assistant Mary Hermsen said students indicated in general they are satisfied toward the busing system.
Hermsen said the results indicate 50 percent of students who ride the bus ride it five or more times weekly.
A lot of routes are not used by students, she said. “People are sticking to one or two routes,” Hermsen said.
Board Chairman Phil Kessler said results of the survey will help the board decide some long-range planning. He said the planning is a big chore and little planning has been done over the last couple of years.
Some parts of the service which need to be investigated include route frequency, semester break service, overcrowding and relocation of some stops, Hermsen said.
The survey indicated students are dipleased with the frequency of runs on the routes, she said.
Buses are running some hours when people are not riding them, Hermsen said. The board should look into “tailoring the system” she said. One way to tailor the system would be to look at bus drivers’ trip sheets, she said.
“A surprising number of people want break service, especialy over the summer, Hermsen said. More off-campus students expressed a need for break service than on-campus students, she said.
A total of 32 percent of the students who answered the survey indicated they want a summer service, Hermsen said.
Overcrowding on buses has been experienced upwards of 50 percent by 64 percent of on-campus students, Hermsen said.
Kessler said a lot of the overcrowding occurs at the residence halls.
Overall, 57 percent of the students said they have experienced overcrowding on Huskie buses.
The board already realized some of the problems in certain areas, but it is good to have hard data to back it up, Kessler said.
A need for relocation of some stops was expressed in the survey results, Hermsen said. Most students said the majority of their classes are in Cole, Reavis and DuSable.
But, 26 percent of the students said their classes are in Wirtz and McMurry. Hermsen said, “Maybe we need to address Wirtz and McMurry,” she said.
The board sent out 500 surveys to on-campus students and 500 to off-campus campus students and a total of 309 surveys were returned to the board, Hermsen said.
There was a 35 percent return rate from on-campus students and a 27 percent return rate from off-campus students, Hermsen said.