Survey results give thumbs up to area recycling service
February 11, 1993
DeKalb residents seem pleased with the current recycling program, according to a recent survey distributed by the Public Works Department.
DeKalb Mayor Greg Sparrow and the DeKalb City Council will use the surveys to help decide whether to extend the current contract of DeKalb County Disposal (DCD) which expires on June 30, 1993.
The department distributed 1,100 surveys on Jan. 30 and asked that they be returned by Feb. 5. Over 50 percent of the surveys were returned.
The survey posed questions to help the city determine whether DCD’s contract should be extended for the next four years. If the council members decide not to renew DCD’s contract, bidding will be opened up for other waste and recycling companies to take care of DeKalb’s waste management program.
According to the survey, 92 percent of DeKalb residents believe the program is excellent or good and 94 percent actually participate in the program.
The survey also found 67 percent of DeKalb residents favor the city adding a $3 service charge for the disposal of rubber tires and placing them someplace other than the landfill.
Other results included the following: 69 percent of DeKalb residents were opposed to separating the water/sewer and refuse bill, 84 percent opposed moving their refuse for its collection and 78 percent rated the courtesy of the DCD employees as either very or fairly courteous.
Some survey questions inquired about customer complaints, such as whether recyclable items were actually picked up and what problems residents have with the employees’ phone manners.
Anyone interested in obtaining a copy of the survey can contact the DeKalb Public Works Department at 748-2020.
DeKalb residents also can attend a public informational meeting at 7 p.m. Thursday in the DeKalb Municipal Building.
Representatives from the city and members of DeKalb County Disposal will be present at the meeting to answer any questions.